Taking Off In Travel View Syllabus
This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning activities as well as exercises and thought-provoking case studies to aid in applying the principles presented.
 |
 |
Travel Sales and Trends View Syllabus
Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the Web for a variety of travel resources as well as current information on possible careers in the industry. This is an excellent introduction to the program.
|
|
|
Air Reservations - Canadian View Syllabus
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of transportation to business destinations and highly used mode to vacation/leisure destinations. Therefore, becoming an expert on the product, airline policies and procedures as well as reservations policies and procedures is essential to your success.
|
|
|
Air Fares - Canadian View Syllabus
Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your clients' air itinerary. Practice the interpretation of the multiple air transportation taxes and fees applicable to air travel. Air fares are historically difficult to interpret and apply. This course presents the basics in a simple format with many applications to allow you to become proficient.
|
|
|
Fares and Tickets International View Syllabus
International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency procedures, including the use of the fictitious currency, Neutral Units of Construction. You will learn to interpret all the data found in the faring and pricing information in the CRSs and as printed on international tickets. This includes international fare basis codes, base fares, taxes, surcharges, currency codes and mileage principle coding as applicable.
|
|
|
Hotels and Lodging (Hospitality) View Syllabus
Earn great commissions by booking your clients' hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests' preferences, learn the variables that affect prices, select the right hotel for any given client. An additional option is to enjoy the hotel sales training program developed by Marriott, entitled Hotel Excellence!
|
|
|
Ground Transportation View Syllabus
You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure.
The Cruise Market View Syllabus
Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any given client.
|
|
|
Destination Geography View Syllabus
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain, Ireland and Australia. Maps are presented with an orientation to location of each destination. The course treats physical, locational and cultural geography as a travel sales product. A good world atlas can greatly aid you in your study of Destination Geography.
|
|
|
Automated Air Reservations View Syllabus
You will learn to book air reservations using RTS©, a hands on the Computer Reservation System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre®. You will learn and practice the basic functions of Sabre® as used by travel professionals planning and booking air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated travel reservations. Note: RTS© is only Windows compatible.
|
|
|
Automated Air Fares and Tickets View Syllabus
You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre® to display fares between city pairs and the Sabre® pricing system to calculate the total fare, including fees and taxed for the simplest and most complex domestic air itineraries. You will be using RTS©, a hands on the Computer Reservation System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre®. You will learn and practice the basic functions of Sabre® as used by travel professionals planning and booking air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated travel reservations. Note: RTS© is only Windows compatible.
|
|
|
Automated Car Rental and Hotel Accommodations View Syllabus
You will learn to research, select and book car rentals and hotel rooms using RTS©, a hands on the Computer Reservation System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre®. You will learn and practice the basic functions of Sabre® as used by travel professionals planning and booking air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated travel reservations. Note: RTS© is only Windows compatible.
|
|
|
Selling Vacation Packages and Tours View Syllabus
Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients' needs and preferences, and book the right vacation package for any given client.
|
|
|
Developing Specialty Vacation Packages View Syllabus
This specialist course will help you, the travel professional, in putting together the components of a sellable niche market vacation package. Think about the possibilities when you can provide your clients with a specially developed product that will help them live out their dreams and restore their mind, body and spirit. Think about how much fun designing a vacation package can be, especially when you have a passion for the destination. This course will provide you with the information and tools you need to grow your business as you develop your own vacation packages.
|
|
|
Small Group Tour Leadership View Syllabus
Have you always dreamed of traveling the world and getting paid to do it? Or do you have specific knowledge or interests you can share with others? Put your dreams and interests to work for you! This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour leader position within the industry and become a "Leader of the Pack."
|
|
|
International Travel View Syllabus
International travel is becoming more and more commonplace as businesses become more global. No longer is it the seasoned travel professional that handles international travel bookings. Gain the knowledge needed to research, plan and prepare to travel internationally. You will learn the terminology, the policies and the procedures of international travel. This includes determining documentation needed, currency and exchange rates, time zones, health concerns, safety issues, and what to expect upon return. Opportunities for application of knowledge are provided throughout the course.
Intro to Event & Meeting Planning View Syllabus
This introductory course acquaints students with the common components of well executed meetings and events. Course introduces site selection, food/beverage, audio visual, contracts, industry overview and career possibilities. back register
Site Selection/Negotiation/Law View Syllabus
This course outlines the key elements to successful site selection, negotiation issues/techniques, contract provisions/analysis and diverse industry contracts. Legal issues unique to the meeting industry will be identified. back register
Transportation & Housing View Syllabus
The logistics of air and ground transportation and hotel arrangements will be discussed. Students will learn trade strategies to make informed decisions leading to a successful meeting experience.
Event Registration View Syllabus
This course will introduce students to various registration systems and keys to selecting the best registration method. Students will learn the process to make informed decisions. back register
Food & Beverage Management View Syllabus
Learn a systematic approach to evaluating meeting objectives and group needs as they relate to menu design, pricing structures, guarantee strategies, negotiation items and overall information about food and beverage services. back register
Hotel Sales & Operations View Syllabus
Students will be introduced to the principles and procedures of hotel sales and operations by taking part in "learn by doing" activities. Networking, building internal & external relationships and selling techniques will also be taught. back register
Special Events View Syllabus
Students will be provided with the tools needed to hold effective special events. Venues including meetings, conferences, exhibits, fairs, trade shows, international events, weddings, etc. will be addressed. back register
Non-Profit Event Planning View Syllabus
This course will focus on planning successful special events for non-profit organizations. Students will explore fund-raising breakfasts, black tie galas, festivals, auctions, golf tournaments, fashion shows, concerts and soirees. back register
Money Management for Event Planners View Syllabus
This course will introduce essential tools needed to prepare a budget for events of all sizes, information gathering, analyzing goals/objectives and preparing and communicating presentations to clients. back register
How Do I Begin?
Go to Registration.
Once registered you will be taken to Orientation. Follow the instructions and prompts.
