Syllabus and Course Outline
rev 9/01

COURSE TITLE:

AUTOMATED AIR RESERVATIONS - APOLLO
Available in a Canadian version and a United States version.

Note: This course is designed to be taken FIRST in a series of three courses:
Automated Air Reservations 15-30 hrs
Automated Air Fares and Tickets 15-30 hrs
Automated Car Rental and Hotel Accommodations 10-15 hrs

NUMBER OF HOURS:

15 - 30 Hours

DESCRIPTION:

Become proficient in the automation systems used by airlines and their authorized agents. Learn and practice the basic functions of Apollo® as used by travel professionals to plan and book air travel.  Create multiple PNRs (Passenger Name Records) as you master the basics of booking and maintaining your clients’ air travel. Exercises and drills will improve your proficiency and speed. You will use RTS©, a hands-on simulation of Apollo® in conjunction with the online tutorial.

OBJECTIVES:

Upon successful completion of this course, you will be able to demonstrate proficiency in the following areas:

GRADING CRITERIA:

Successful completion of all Reviews, Exercises, Drills and Exams.

COURSE OUTLINE:

Each lesson includes an online Review and Exercise to increase application skill.

Lesson 1

Introduction (8 pages)

Lesson 2

Overview of GDSs, CRSs and RTS© (7 pages)

Lesson 3

Information Systems Within Apollo® (8 pages)

Exam

 

Lesson 4

Availability and Sell (9 pages)

Lesson 5

Itinerary Field (8 pages)

Lesson 6

Summary and Drill (6 pages)

Exam

 

Lesson 7

Mandatory Fields (13 pages)

Lesson 8

Summary and Drill (6 pages)

Exam

 

Lesson 9

Supplementary Fields (13 pages)

Lesson 10

Seats (9 pages)

Lesson 11

Summary and Drill (10 pages)

Exam

 

COURSE ACTIVITIES AND ASSIGNMENTS:
The maximum time to complete this course will be sent to you by your instructor. This automated course has 4 exercises, 8 reviews and 4 exams. This course is time-consuming as you utilize a simulated automated reservations system as well as the lessons. Plan to use your Quick Reference to help you memorize the entries. Each assignment takes 1 to 3 hours. We recommend that you complete 2 assignments per week, which will require 3 to 6 hours of work per week.