Syllabi

Syllabus and Course Outline
rev 11/10

COURSE TITLE:

AUTOMATED AIR FARES AND TICKETS - APOLLO
Available in a Canadian version and a United States version.

PREREQUISITE:

Automated Air Reservations

NUMBER OF HOURS:

15 - 30 Hours

DESCRIPTION:

Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing. Exercises and drills will improve your proficiency and speed. You will use RTS©, a hands-on simulation of Apollo® in conjunction with the online tutorial. The full RTS© Apollo® simulation program includes three courses.

OBJECTIVES:

You will be able to demonstrate proficiency in the following areas:

Define domestic fare terms

Explain the general rule of fare construction and application

Retrieve and interpret Tariff and Rule Displays

Explain fare rules to the client

Price itineraries at the lowest applicable fare for booking code used

Use Best Buy to price itineraries at the lowest available fare

Use Best Buy and rebook to price itineraries at the lowest available fare and rebook in the appropriate class

Store the fare and interpret the fare and tax calculation information

Generate automated tickets

GRADING CRITERIA:

Successful completion of all Reviews, Exercises, Drills and Exams.

COURSE OUTLINE:

Each lesson includes an online Review and Exercise to increase application skill.

Lesson 1	Domestic Fares (9 pages)
Lesson 2	Domestic Fare Rules (9 pages)
Lesson 3	Tariff Display with Rules (10 pages)
Lesson 4	Summary and Drill (12 pages)
Exam
Lesson 5	Pricing and Ticketing Basics (11 pages)
Lesson 6 Exam	Summary and Drill (6 pages)

COURSE ACTIVITIES AND ASSIGNMENTS:
The maximum time to complete this course will be sent to you by your instructor. This automated course has 3 exercises, 4 reviews and two exams. The course has a lot of information. Use your format summaries to help memorize formats. Plan on 1 exercise and 1 review every 1 to 2 weeks.

COURSE TITLE:	AUTOMATED AIR FARES AND TICKETS - APOLLO Available in a Canadian version and a United States version.
PREREQUISITE:	Automated Air Reservations
NUMBER OF HOURS:	15 - 30 Hours
DESCRIPTION:	Become proficient in the automation systems used by airlines and their authorized agents as you continue to practice creating PNRs and add the skills of interpreting fare quote displays and rule displays, pricing and ticketing. Exercises and drills will improve your proficiency and speed. You will use RTS©, a hands-on simulation of Apollo® in conjunction with the online tutorial. The full RTS© Apollo® simulation program includes three courses.
OBJECTIVES:	You will be able to demonstrate proficiency in the following areas: