Module Overview

COURSE TITLE:

BSP Agent Best Practices and Common Solutions

MODULE OBJECTIVE:

This Module will identify common issues encountered by Agents with reporting and remittance to the BSP and provide solutions to key questions Agents ask about BSPlink.

The module provides a practical preparation for working in reporting and remittance to BSP in a travel business.

The estimated time for completing the module is approximately two hours.

OUTCOMES:

By completing this module you will be able to:

Identify BSP Agent Best Practices and Common Solutions in the following areas:
  • IATA BSP System and BSP Language
  • BSPlink Functionality
  • BSP Standard Traffic Documents and Procedures
  • BSP Agent Billing Reports and Procedures
  • BSP Agent Remittance Procedures
  • How to Contact IATA BSP

COURSE OUTLINE:

Each lesson in this Module ends with a summary of Best Practices and Frequently Asked Questions by BSP Agents and solutions.

Lesson 1

Introduction to the BSP System and BSP Language (14 pages)

Lesson 2

BSPlink Functionality (17 pages)

Lesson 3

BSP Standard Traffic Documents and Procedures (13 pages)

Lesson 4

BSP Agent Billing Reports and Procedures (12 pages)

Lesson 5

BSP Agent Remittance Procedures (12 pages)

Lesson 6

How to Contact IATA BSP (3 pages)

MODULE ACTIVITIES AND ASSIGNMENTS:

This module will take approximately 3 hours to complete.