Module Overview


BSPlink Functionality


This introductory module is designed to be a cost effective solution to update or grasp the functionality of the online portal called BSPlink. The course will enable travel agent users to explain what BSPlink is, access manuals and newsletters in BSPlink, access the BSPlink portal, understand Basic and Enhanced access to BSPlink, access email alerts, manage sub users, download reports and files and communications from BSP and airlines.

The course includes hands-on simulated practice with the BSPlink website.

The estimated time for completing the course is less than six hours. After completing the training module, users will write an online review test to earn a letter of completion from the IATA Training & Development Institute.


By completing this module you will be able to:

  • Explain what is BSPlink
  • Access the BSPlink website
  • Find and Download BSPlink Manuals and Newsletters
  • Access various BSPlink functions
  • Explain the differences between Basic and Enhanced access to BSPlink
  • Explain how to set up and use Agent's address, email address, Email Alerts options, and Agent Groups
  • Set up and manage BSPlink Sub-users to the main user
  • Access the BSPlink "Files Download" option and identify the BSP Billing reports
  • Download the BSP Billing Reports and "Communications"


There are 7 lessons in this training module. Each lesson ends with a summary of Key Learning Points. Study Check questions are included in all but Lesson 7. The Module ends with a set of online review questions to assess your learning. Students who enroll, complete this online module and receive a review question score of 80% or higher will receive a BSPlink Functionality module completion letter. The letter of attestation will only be printed in the name of the person who logs-in. There is a pass grade of 80% for the review questions. If you do not receive at least 80% you will have to purchase the Module again in order to retake the Module and exam.

Lesson 1

The BSPlink Website (20 pages)

Lesson 2

The BSPlink Portal (30 pages)

Lesson 3

Basic and Enhanced Access to BSPlink Portal (15 pages)

Lesson 4

BSPlink Functions (21 pages)

Lesson 5

More BSPlink Functions (29 pages)

Lesson 6

Downloading Reports and Communications from BSPlink (11 pages)

Lesson 7

Module Summary and Review Questions (15 pages)


Each lesson contains key learning points. All lessons, except for lesson 7 contain a study check to reinforce the lesson outcomes. Lesson 7 ends with a set of review questions to test knowledge of the lesson outcomes.